Terms & Conditions
1. Introduction
By using this website you agree to these Terms of Service. If you do not agree please do not use the website. This website is operated by Telehealth Operations Partners ("TOP" "we" "us" or "our") with its office in Katowice Poland. KRS Number: 0001257670
2. About TOP
TOP provides outsourced patient operations support to telehealth companies. Our services include patient intake and subscription retention. We also handle pharmacy escalations and refill management as well as care coordination and customer experience. We are a business-to-business provider. This website is for companies looking to learn about or engage our services. It is not intended for patients seeking care.
3. Use of the Website
You may use this website for lawful purposes only. You agree not to: Use the website in a way that breaks any applicable law Try to gain unauthorised access to the website or its systems Upload or send viruses or other harmful code Copy or scrape website content for commercial use without our written permission Submit false or misleading information through our contact forms We may suspend or restrict access to the website at any time without notice.
4. No Medical Advice
TOP is not a healthcare provider. Nothing on this website is medical advice or a substitute for advice from a licensed clinician. If you are a patient please contact your telehealth provider directly. In an emergency call your local emergency number.
5. Service Agreements and Enquiries
Information on this website about our services and pricing is for general guidance only. It is not an offer or a binding commitment. All client work is governed by a separate written agreement signed by both parties. Where client work involves patient data it is also covered by a data processing or business associate agreement as required. If those agreements conflict with these Terms the signed agreement takes priority.
6. Intellectual Property
All content on this website belongs to TOP or its licensors. This includes text and graphics as well as logos and design. You may view and print pages for your own reference. You may not copy or reuse the content for any other purpose without our written permission.
7. Privacy and Data Protection
We handle personal data in line with the EU General Data Protection Regulation (GDPR) and Polish law. Details of what we collect and why are set out in our Privacy Policy. Please do not send patient health information through this website or its contact forms.
8. Third-Party Links
This website may link to sites run by others. We do not control those sites and are not responsible for their content or practices. Visiting them is at your own risk.
9. Disclaimers and Limitation of Liability
The website is provided "as is". We try to keep it accurate and available but we do not guarantee that it is error-free or uninterrupted. To the extent allowed by law TOP is not liable for any indirect or consequential loss arising from your use of the website. This includes loss of profit or data. Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Governing Law
These Terms are governed by the laws of Poland. Any dispute will be handled by the courts competent for TOP's registered office.
11. Changes and Contact
We may update these Terms from time to time. The latest version will always be posted on this page with its effective date. Continued use of the website means you accept the updated Terms.
Questions about these Terms can be sent to contact@workwithtop.com or to our office in Katowice Poland.